BackupMaster for BigCommerce

Help Center

Explore the essential tools and tips for safeguarding your BigCommerce store with BackupMaster. Need help or have questions? Our support team is here to assist you.

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Getting Started

Getting Started with BackupMaster for Shopify
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Backups

What BackupMaster Can and Cannot Back Up
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Understanding the Initial Backup Process
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Daily Backup Process
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Viewing Backed-Up Items
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‍FAQ about Backups

Restores

How to Restore Individual Items
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‍How to Restore Items in Bulk
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Importing Data Using Zip Files
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‍FAQ about Restores
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Duplicating and Cloning

How to Clone / Duplicate Data from One Shopify Store to Another
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Exporting and Downloading Backups

How to Download Backups
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How to Upload Backups to Google Drive
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‍How to Set Up Scheduled Downloads or Uploads to Google Drive

Account Management

Alternative Access to Backup Data
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App Charges and Billing
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How to select your pricing plan
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How to uninstall BackupMaster from your Shopify store
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Still have questions?

Need help or have questions? Our support team is here to assist you.

Contact us