Practical guides on backups, staging, restores, and recovery, drawn from years of supporting merchants and agencies through real incidents.
Why Shopify suspends stores, the steps to take in the first 48 hours, and how to keep selling while you sort it out.
Deletions, mis-tagged products, broken SKUs: most catalog damage comes from people, not platforms. What causes it and how to reduce the risk.
A real example of how a single CSV mistake corrupted a product catalog, what went wrong, and the practical steps to take before your next import.
Even well-reviewed apps can corrupt collections, overwrite descriptions, or scramble theme code. What to check before installing, and what to do if something slips through.
The data-loss risks agencies actually carry on production work, the backup workflow that contains them, and how to make protection part of the offering.
A breakdown of the most common ways stores fail, what each one costs in revenue and recovery time, and what a working backup strategy needs to do.
A staging store lets you test theme edits, CSV imports, and new apps without risking your live storefront. When to use one, and how to set it up.
Why theme edits crash Shopify stores, a real example of a Liquid edit that took checkout offline, and a workflow for safer customizations.
When your store goes offline, the first hour matters most. A practical checklist to find the cause, contain the damage, and get back online.