What do you back up for my store?

Marina S
August 05, 2023 • 3 min read

The BackupMaster app backs up all the main things for your store, such as:

  • Products and Product
  • Images
  • Orders
  • Customers
  • Themes
  • Pages
  • Blogs
  • Custom collections
  • Smart collections
  • Locations
  • Saved Searches
  • Policies
  • Shipping zones
  • Shopify Files 
  • Metafields

As for the products, we save, and you can restore the following data:

  • Title 
  • Description
  • Photos
  • Alt text for images
  • Variants
  • Product Type
  • Product Vendor
  • Tags
  • Price
  • SKU
  • Bar code
  • Weight
  • Meta Title, Meta Description

Unfortunately, due to the restrictions imposed by the Shopify platform, some of your account data is not subject to backup:

  • Store settings
  • Apps and their data 
  • Redirects
  • Product Inventory
  • Store Analytics and Reports
  • And other

API access to certain items under the “Settings” category such as navigation menus and shipping zones is restricted in Shopify. Confidential information, such as passwords, credit card details, addresses, and staff or collaborator account information, is also included in these secure settings and cannot be accessed through the API.

Third-party apps cannot be duplicated as they do not belong to Shopify or the merchant, and API access to their data is not permitted. However, data that has been pushed from an app, such as pages created using a page maker, code placed in the theme .liquid file, or products pushed from a dropshipping app, can be duplicated since they exist within Shopify and can be accessed. To determine whether or not something is eligible for copying, it’s important to consider its storage location. If it is found in the Online Store sections such as Pages, Blog, or Products, then it can be copied.

If you have any questions, please, contact us at or via live chat in the app. Our dedicated support team is always happy to help you!

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