About Billing
Marina S
June 15, 2023 • 3 min read
Can I try Shopify backups for free?
All new clients can get acquainted with the BackupMaster app’s work for free for one week. Recurring charges will not apply until after this free trial period.
Once the trial ends, you will be charged the sum according to your tariff plan every 30 days. If you cancel before the 7th day of the trial ends, the charge will not apply.
Which subscription plan for Shopify backups should I choose?
Our plans are based on a monthly number of orders. There are no additional or hidden charges.
Depending on how many orders your store processes monthly, you can choose from the following plans:
Beginner
When you just start building your Shopify business
$3.99/month $43.19/year
Up to 20 orders per month
The features included in the Beginner plan:
Cloud Auto Backups
Products, Images, Blogs, Themes, Files, Metafields & more
Restore with a click
1-year version history
Unlimited storage
Growth
When your business is growing and getting more customers and orders every day
$7.99/month $86.39/year
Up to 300 orders per month
The features included in the Growth plan:
Cloud Auto Backups
Products, Images, Blogs, Themes, Files, Metafields & more
Restore with a click
1-year version history
Unlimited storage
Pro
A serious business demands robust protection
$19.99/month $215.99/year
Up to 500 orders per month
All the features included in the Beginner and Growth plans plus the Export option to level up the protection.
Plus
Experience our tailored approach for enterprise clients. Benefit from dedicated support and white-gloves onboarding. Enjoy discounts for multiple stores. Contact us at support@backupmaster.io to receive an advantageous proposal and premium-class assistance.
From $39.99/month
Export option to level up the protection included.
Development
The BackupMaster app can be installed for free by Shopify Partners.
The backup app works with development stores at full capacity.
After the Shopify store begins receiving orders and engaging in commerce, the store owner will need to select a plan to maintain app usage.
To check and manage your subscription, please go to Settings => Upgrade plans on your app’s dashboard.
If I exceed the quota of orders included in my plan, will the data not be backed up?
When you exceed your monthly quota of orders, we kindly ask you to upgrade your plan to avoid service interruptions. You will receive a notification from the app in your email.
For example: if you currently subscribe to the Beginner plan and your store got 150 orders this month, next month after we notify you, you should upgrade your plan to Growth.
To upgrade or downgrade your subscription plan, please go to Settings => Upgrade plans on your app’s dashboard. You can do it any time you need it. Kindly review the Shopify rules regarding recurring subscription upgrades and downgrades by clicking here.
If you have any questions, please feel free to contact your Support Manager.
How will I be charged?
By subscribing to our app, you approve the automatic recurring charges. We bill through Shopify, and you’ll find your monthly bill on your Shopify Invoice every 30 days (counting from the end date of the trial). There are no additional or hidden charges.
I don't need your app anymore, how to cancel Shopify app subscription?
Just delete the app from your Shopify store, and the subscription will be automatically canceled.